COVID-19 Update

We are pleased to share that in-home visits and assessments are able to resume as early as Wednesday, June 2, 2021.

If you are currently on a wait list for one of our services, you will be contacted on or after June 2 to schedule an appointment. If you are looking to schedule a new appointment, you can reach out to one of our delivery partners on or after June 2.

We appreciate your patience as we work with our delivery partners to resume work, ensuring we can serve you safely.



 Along with maintaining social distancing between staff and customers, we have put additional health measures in place to keep each other safe: 

  • Screening for symptoms and other health-related safety considerations before making a visit to your home or business
  • Ensuring gathering limits are followed where social distancing cannot be maintained due to location size
  • Wearing non-medical masks and gloves while working in your home or business
  • Mandatory training on proper procedures to put on and remove non-medical masks and gloves
  • Using hand sanitizer, disinfecting wipes and cleaners
  • Frequent cleaning of equipment and high touch areas of vehicles
  • Electronic document submission wherever possible


Please check this page regularly for updates or visit us on social media. 


Helpful Resources  

Government of Nova Scotia Coronavirus Alerts and Notices 

Preparing to Reopen Nova Scotia 


Efficiency Nova Scotia – COVID-19 Related Documents

EfficiencyOne COVID-19 Protocol – Customer Consent Form(webpage)

EfficiencyOne COVID-19 Protocol – Customer Consent Form (PDF)

EfficiencyOne Service Provider Obligations