Our new Efficiency Insights help you increase your home's energy savings
Information screen from the Efficiency Insights tool.

We’re excited to offer you more ways to save on your power bill

Customers who have access to Nova Scotia Power’s MyEnergy Insights (MEI) will now get personalized energy-efficient solutions from Efficiency Nova Scotia to lower their energy consumption. Simply go to the My Recommendations tab in MyEnergy Insights to find tips, information on programs, and rebates offered by Efficiency Nova Scotia to help you save energy.

A select number of customers will also see an Efficiency Insights tab within MyEnergy Insights, which enables you to compare your energy usage with similar houses in Nova Scotia, providing you with a better understanding of your consumption and offering personalized energy efficiency tips to help you reduce costs.

Log in to MyEnergy Insights

Turn your energy usage into opportunities to save.

Maximize Your Insights

In the main menu of MyEnergy Insights, complete your home Survey for precise and tailored energy-saving recommendations.

Personalized Tips

Based on your home’s profile and energy usage, access personalized energy saving tips in the My Recommendations tab in MyEnergy Insights.

Daily Updates

Integrated into Nova Scotia Power’s MyEnergy Insights, review daily energy-use information and customized solutions to help you save from Efficiency Nova Scotia, all in one place.

Saving on energy just got easier

If your home was selected to participate in Efficiency Insights you will receive up to six paper copies of their insights in the mail throughout the year. Each report will provide insight into your home’s energy usage and information on available programs and rebates through Efficiency Nova Scotia. Additionally, if you have a Nova Scotia Power MyAccount and access to MyEnergy Insights, your Efficiency Insights will be sent to you by email and you may access them at any time in your Nova Scotia Power online account by navigating to MyEnergy Insights, selecting the ‘Energy Insights’ tab, and clicking on ‘Efficiency Insights’.

Not seeing this feature in your profile? Your home was not selected to be part of Efficiency Insights at the moment; however, there are plans to revise the participant list again early next year, and you may be included to receive reports at that time.

Our goal is to guide Nova Scotians towards lower energy usage and greater savings.

To learn more, please read our FAQs below.

FAQs

We developed these reports to provide personalized insights on your energy usage and provide you with guidance on finding the best Efficiency Nova Scotia programs to meet your home’s needs.

As a public utility, both Nova Scotia Power  and Efficiency Nova Scotia, are regulated by the Nova Scotia Utility and Review Board. The information provided to Efficiency Nova Scotia by Nova Scotia Power is done in accordance with the Public Utilities Act (Nova Scotia) and is pursuant to a requirement that such information be provided “to enable [ENS] to provide Nova Scotia Power Incorporated with reasonably available cost-effective energy efficiency and conservation activities”. The information generally includes customer electricity usage and load.  The customer information that Efficiency Nova Scotia receives from Nova Scotia Power is provided in accordance with, and authorized by, this legislation.
 
Maintaining the privacy and security of personal information provided to our organization is a responsibility that Efficiency Nova Scotia takes very seriously. Information about our personal information handling practices, including the purposes that we’ll use this Information for, are set out in our Privacy Policy, which is posted on our website at: https://www.efficiencyone.ca/privacy-policy/ 
You may, at any point in time, contact us to be removed from the program and to have us delete your personal information. 

If you select an appliance, you may see recommendations related to that appliance. This is because our recommendations suggest items based on your interests and needs, which may include products you already own for several reasons. We may recommend complementary products that enhance your existing items, and items beneficial to have in multiples. Your purchase history may prompt suggestions for replacements, and we also highlight popular or trending items in your favorite categories. We strive to improve your experience and appreciate your feedback to refine our recommendations. 

Your home was not selected to be part of Efficiency Insights at the moment; however, we  plan to revise our participant list again early next year, and you may be included to receive reports at that time.

Efficiency Insights is a new feature that compares your energy usage to similar homes in Nova Scotia. You can find Efficiency Insights when you log in to MyEnergy Insights through your Nova Scotia Power online account (MyAccount) and click on Energy Insights. The Efficiency Insights tab will be displayed in the second menu. These insights will help you to better understand your energy usage and offer personalized energy efficiency tips to help you reduce costs.

In addition to receiving Nova Scotia Power’s MyEnergy Insights notifications, such as billing period summary reports and high usage alerts, you will also receive an Efficiency Insights report from Efficiency Nova Scotia . The report will help you see how you compare to similar homes in your area. Your report will be provided by mail. If you are signed up with Nova Scotia Power’s My account, you will also receive your report via email. Through this report, you will also gain access to personalized energy savings offers from Efficiency Nova Scotia.

You will receive up to six printed reports. If you are signed up with Nova Scotia Powers’ My Account, you will also receive reports via e-mail three days after you receive your billing period summary from Nova Scotia Power. Two of your paper reports will include seasonal information to give you even more insights before the heating and cooling months.

Electrically efficient homes are the highest performing homes in Nova Scotia, ranking within the top 30% in terms of electrical efficiency compared to similar less-efficient homes in the province.

You may access the tools available in your Efficiency Insights report at any time through MyEnergy Insights in your Nova Scotia Power online account.

  • Navigate to the ‘Energy Insights’ tab and click on ‘Efficiency Insights’ for an in depth look at your energy use and your similar home comparison.
  • Click on the ‘My Recommendations’ tab located next to ‘Energy Insights’ to review tailored energy efficiency tips to help you save money by using energy more efficiently.

From there, you can gain a more in depth look at your similar home comparison information, update or complete your home survey to make your future reports more accurate, and review My Recommendations which are tailored energy efficiency tips that pertain to your personal energy use.

We determine what homes are like yours using several factors including square footage, the home heating type and the postal code.

The data displayed in MyEnergy Insights uses measurements from your smart meter to determine your energy use. It’s estimated to be 80-90% accurate for most customers. To improve the accuracy of your energy use, we encourage you complete your home survey. This is found in the main menu of MyEnergy Insights, click on “Survey”, and answer a few questions about your home to complete this step.

A kilowatt-hour (kWh) is a universal unit of measure for electricity use. One 100-watt incandescent light bulb left on for 10 hours consumes one kWh of electricity (100 watts x 10 hours = 1,000 watt-hours = 1 kWh).

No. These reports are for your use alone. All the comparison information is compiled anonymously to create your report. Your personal information and home characteristics are not shared with others.

Please Update your Home Profile or Opt-out through your self-serve options by visiting your MyEnergy Insights profile and navigating to “Settings and Preferences” in the top-right corner of the page. Opt-out for emails is available online, Opt-outs for your paper reports will require you to call an Efficiency Nova Scotia representative toll-free 1-877-999-6035.

The dollar amounts you see in the similar home comparison graph do not include taxes, fixed charges, rebates or credits. This is why they may differ from the dollar amounts you see on your power bill.

No, the similar homes comparison does not reveal your specific electricity usage to your neighbors, nor is your personal information being shared with your neighbors. Personal information collected and used for this service was done per the Efficiency Nova Scotia’s Privacy Policy.

For more information on our privacy policy, visit:  https://www.efficiencyns.ca/privacy-policy/

If you wish to Opt-out of Efficiency Insights, you can do so through your self-serve options by visiting your MyEnergy Insights profile and navigating to “Settings and Preferences” in the top-right corner of the page. Opt-out for emails is available online, Opt-outs for your paper reports will require you to call an Efficiency Nova Scotia representative toll-free 1-877-999-6035.