If you recently had a heat pump installed in your home, you probably already know how comfortable it can make your house. But you might not know exactly how heat pumps work, or how to ensure your heat pump is working its best. But we’re here to help.

In a nutshell, heat pumps heat and cool your home by transferring heat from one place to another. During heating mode, the pump moves heat from the great outdoors into your cozy living space. In cooling mode, it sends heat and humidity from inside your home back outside.

Heat pumps are an amazing way to make your home more comfortable and energy-efficient all year long.

We’ve put together a few simple maintenance tips to help you get the most out of your system:

  1. Book annual service appointments to keep your heat pump in tip-top shape.
  2. Keep your outdoor unit free of leaves, bushes, snow, and other obstructions—including ice build-up during colder months. Ensure that there is at least 2-feet of clearance around your unit. This includes the side of the house, fences, walls, and brush.
  3. Clean the filters in the indoor component of your heat pump every 1-3 months.
  4. Consult your heat pump manual for other essential maintenance advice.

If your heat pump isn’t working quite right, fear not! Troubleshooting is a breeze. Here’s what to do:

  • First, check for a blown fuse or breaker. Even a short power outage in your area might mean your heat pump needs a quick restart.
  • If you have a timer on your remote control, make sure it hasn’t been turned on accidentally.
  • Verify your heat pump is set to the right mode. Avoid auto mode as the unit can switch back and forth from heating to cooling. If it doesn’t respond to mode changes, turn it off, wait 30 seconds, and restart. Remember, mode changes can take up to 15 minutes, so patience is key.
  • Many units will display an error code if a malfunction occurs which can assist your service provider.
  • Check if the outside unit is running. If not, it’s time to call a heating, air conditioning (HVAC) technician for help.

A gentle hum or buzz from your heat pump’s outdoor unit is perfectly normal. However, if you hear squeaking or grinding noises from the inside or outside unit, it’s best to call a technician for assistance

We’re thrilled to share the benefits of heat pumps with you. If y  ou are unsure about any maintenance tasks, or if your heat pump requires repairs, it is always best to consult a professional. Click here to visit our Efficiency Preferred Partner page to find a certified HVAC technician in your area

Happy heating and cooling!